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Royal Mail investigated again as almost a quarter of first-class post arrives late

Latest figures show the company’s delivery performance has worsened compared with the previous year Business live – latest updates The postal regulator has launched an investigation into Royal Mail for once again…

1 report1 sourceJun 1, 2026, 11:56 AM
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The GuardianJun 1, 2026, 11:56 AM

Royal Mail investigated again as almost a quarter of first-class post arrives late

Latest figures show the company’s delivery performance has worsened compared with the previous year Business live – latest updates The postal regulator has launched an investigation into Royal Mail for once again missing its annual delivery targets, with almost a quarter of first-class mail arriving late. The company, which has been fined £37m since 2023 for routinely failing to meet delivery targets set by Ofcom, revealed on Friday that 24.3% of first-class mail failed to arrive on time in the year to the end of March. Continue reading...

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