Concerns raised over 'problematic culture' at Suncorp's debt collector
Insurance giant Suncorp's debt collector spent months using AI to harass an 81-year-old woman into paying a claim she was not responsible for.
Insurance giant Suncorp's debt collector spent months using AI to harass an 81-year-old woman into paying a claim she was not responsible for.
Ranked reports inside the event cluster. Open any publisher link to read the original coverage.
Insurance giant Suncorp's debt collector spent months using AI to harass an 81-year-old woman into paying a claim she was not responsible for.
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