'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start
Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds.
'I hate customer-service chatbots': The consumer-AI refund relationship is off to a rocky start
Generative AI is designed to please humans, but maybe not in the case of customer service chatbots dealing with angry consumers looking for refunds.
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